How to Measure
Pro Tips
Pro Tips
What should I do if my window frame is not level?
Don't worry. When we measure, divide the width of the window frame into top, middle and bottom sections, and the height into left, middle and right sections. Measure the three dimensions corresponding to the width and the three dimensions corresponding to the height separately. Then, take the smallest value as our final size.
What should I do if the depth of my window frame is too narrow?
It's okay.
First, we need to confirm what kind of shades you want to customize. Then you can check this page where there is a "Custom Shades Headrail Size" option to find the type of shades you want to customize. Make sure to check: if the distance from the screw holes on the installation bracket to the leftmost part (the bend point) of the installation bracket is correct.
If it is, then you can install it. But the shades may protrude from the window frame.
If it is not correct, then you can only choose the outside mount.
What if my window design is rather unique?
Don't worry!
At this point, you need to face the window and take pictures. Try to include the entire window in the phone screen as much as possible, and then send it to our email: support@ulaecyhome.com. We will work with professionals to discuss how to measure and which dimensions to measure.
What if I measure wrongly?
Don't worry. There's no need to rush.
If you notice any size error after placing the order, please notify us ASAP. If production is still producing, we can assist in updating the dimensions to minimize the losses for both parties.
If the goods have been dispatched and the size difference is not significant, then we suggest waiting to install them after receiving the goods and then checking whether they can be accepted.
If accepted, everything will be fine.
if not, we can only remake them.
If the size difference is very large, then we can only remake them.
Of course, we can provide customers with a free size change service, but the customer needs to bear the shipping cost.
Finally, we still recommend that everyone carefully check the size and customization content before confirming the order and making the payment to avoid unnecessary troubles that may affect the shopping experience. If you are not sure, please send the window pictures to our email: support@ulaecyhome.com, and we have professionals to guide you in the measurement.
What You'll Need

Steel Measuring Tape

Pen or Pencil

Paper
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Contact

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